Turn your delayed, cancelled or overbooked
flight into a compensation up to €600!
When are you entitled to a cancelled flight
You are entitled to a cancelled flight compensation if the disruption meets these 3 conditions:
Your flight was cancelled
A cancelled flight is considered eligible for compensation if it was cancelled less than 14 days before scheduled departure date.

Your cancelled flight was to/from EU
Your cancelled flight was from or within EU or arrived to EU and was
operated by an EU airline.
Your cancelled flight was
from or within the EU
Your flight departed from an airport at an EU country and landed anywhere else in the world.
Your cancelled flight arrived to EU and was operated by an EU airline
Your flight was operated by an EU-registered carrier and landed at an airport in the EU.

The cancelled flight was the airline's fault
Last of all, the flight is only eligible for a cancelled flight compensation if the airline was responsible for the disruption! Here are some examples:
Operational issues
The flight was not able to arrive on time because the airline messed up with the crew planning.
Airplane technical issues
The flight disruption occurred because something broke down in the plane and it wasn't a manufacturing flaw.
Airplane rotation issues
The plane was late to arrive from previous flight to fly your route.
There might be some other airline related issue that disrupted the flight, thus making it eligible for compensation.

How much can you get in compensation for
delayed flight?
Delayed flight compensations are issued in the amount of €250, €400 and €600. Your flight compensation depends on your flight distance - the longer the flight, the bigger the compensation.
Up to 1500 km
Relatively short hops of up to 1500 km are worth:
From 1500 km to 3500 km
If your flight was from 1500 km to 3500 km long, you can get:
More than 3500 km
If your flight was over 3500 km in length, your compensation can be up to:

When are you not entitled to delayed flight
There are several circumstances under which the airlines are not responsible for the flight disruption - and the flight is not eligible for flight compensation!
Late to arrive less than 3 hours
Your flight was delayed, but arrived at the final destination less than 3 hours late.
Strikes and incidents
Strikes at the airline or the airport, or various other incidents that the airline can't control can be considered as extraordinary circumstances, making the flight not eligible for compensation.
Bad weather conditions
If the weather conditions at either the origin airport or the destination make operating an aircraft unsafe, your disrupted flight is not considered eligible for compensation.
Airplane manufacturing flaws
When a plane breaks down due to a manufacturing flaw (and not negligent maintenance), it is considered an extraordinary circumstance. Thus the flight is not eligible for compensation.

How to get delayed flight compensation?
To claim your delayed flight compensation via Skycop follow an easy three-step process:
Submit your claim
It only takes minutes to finish it! That way you'll find out your preliminary eligibility – and the size of the compensation.
We fight for your rights
Our experts will be checking your eligibility in depth, contacting the airlines, working with the authorities and so on.
Receive your compensation
Once we receive the compensation, we will transfer the money to you, minus our fee. You don't pay if we don't win.

I am a non-EU citizen. Can I expect compensation for a cancelled or delayed flight?
Yes. Irrespective of the passenger's nationality, the regulation applies to all passengers who departed from any airport within the EU or arrived to the EU on an airline registered in the European Union.
My flight was cancelled and the airline offered to reroute me via another flight, which was supposed to depart two days later. This did not fit my plans and I bought new tickets with another carrier. Will I get a refund for these new tickets?
According to Regulation (EC) 261/2004, if the passenger refuses the alternate flight, lodging or food and drink that the airline offered, the airline isn't obligated to refund the tickets the passenger bought themselves – or to refund any other costs that the passenger experienced by refusing the airline's help.

However, the passenger can still get claim flight compensation and get a refund for the cancelled flight.
What law regulates the payment of compensation for delayed or cancelled flights?
The rights of air passengers and the obligations of airlines are outlined in EU law by Regulation (EC) No. 261/2004. The document details the rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights.
How much compensation can I expect for a delayed or cancelled flight?
Depending on the distance you were planning to travel, you can expect compensation ranging from €250 to €600.
In which cases am I only entitled to 50% of the compensation?
If a passenger has agreed to choose another flight instead of the cancelled flight, the airlines can reduce the amount of compensation by up to 50%, but only if the difference between the time when the passenger had to reach his destination, and when he actually reached it, is less than 3 hours.

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